At Harpe Customs, we take great pride in the custom nature of our work. Because each item is uniquely crafted to your specifications, we operate under a Final Sale policy.
Our Approach
While all sales are generally final, we are a family-owned business that values your satisfaction above all else. We understand that unique situations can arise, which is why we handle every concern on a case-by-case basis.
How it Works
If there is an issue with your order—such as a manufacturing defect or a mistake on our end—please reach out to us. We review every customer service ticket individually to find the fairest solution, which may include:
A replacement of the item.
A shop credit.